The first step towards troubleshooting this issue will be uninstalling all the Razer device drivers and installing them back again. In most of the cases, a corrupt or outdated driver is the reasons behind Razer synapse won’t open. Second, after installing Synapse, you can always just switch into Offline Mode, which allows you to do exactly what you said you couldn't - using the software without an internet connection. Razer states plain and simple on their product pages and packaging that their peripherals require Razer Synapse and an Internet Connection. Frequently Asked Questions Can I use Razer Synapse without an internet connection?
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